Issue #85 September 2009

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New code for NVivo 8

Monash University has just renewed their annual site licence for QSR NVivo.
http://www.its.monash.edu.au/staff/software/catalogue/nvivo.html

This new code is registered to Monash University and under no circumstances are you permitted to provide details of this licence key to any other person, including (but not limited to) Monash staff and students.

To ensure that this software licence is renewed next year, the Faculty needs accurate usage information, so we request that each staff member log a separate request for the new code via your Department's IT Support team: http://www.med.monash.edu.au/tsg/itsupport.html

NOTE 1: Licenses can be extended on each individual computer, by clicking on the ‘Help’ menu, and then choosing ‘extend license’.

NOTE 2: For NEW installations, copies of the installation files (NVivo 8, including Service Pack 4) can be downloaded by any staff/student from the QSR website:
http://www.qsrinternational.com/support_downloads.aspx
To obtain the code, please log a request in your Deaprtment's IT Jobdesk:
http://www.med.monash.edu.au/tsg/itsupport.html

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Mac OS X Snow Leopard.

Mac OS X Snow Leopard has just been released by Apple.
http://www.apple.com/macosx/what-is-macosx/

Monash University has already found that this version of OSX is not compatible with several core University systems, so it is strongly reconmmended that staff do not upgrade until all the problems have been resolved. Normally this will require a patch release from Apple which may take a few months.

NOTE: For staff who enrolled in the University Apple OSX Maintenance program, they will recevie a free upgrade CD shortly.

NOTE: For staff who are buying new Macs (University -owned), they can be downgraded to OSX 10.5 if required.

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Apple Warranty Change

Apple has decided to change the education warranty in Australia  from the current three years return to base (RTB) ("Apple TriCare Protection Plan) to one year RTB ("AppleCare Protection Plan") effective September 1st 2009. 

This means  that warranty will be reduced to 12 months and Monash staff will need to pay for the extra two years (if required).  The new plan has been enhanced to include on-site and also global coverage.   Apple sees the benefits of the new plans as being onsite, global coverage and offering more customisation options.

The prices of the new warranty plans are listed below:

iMac                          - $169 ex GST
MacBook                       - $229 ex GST
MacBook Pro*                  - $349 ex GST
Mac Pro*                      - $229 ex GST
Mac Mini*                     - $139 ex GST
Display                       - $113 ex GST
Xserve                        - $1087 ex GST
*Cover for 1 Apple Display is included with each
Mac Pro, MacBook Pro and Mac mini CPU

For more information, please contact Monash's two endorsed Apple Suppliers:
Designwyse Australia and Connecting Point
http://www.adm.monash.edu.au/procserv/products-and-suppliers/suppliers.php
(Under IT & Computing)

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Installing SPSS 17

SPSS 17 for Windows and Macintosh is available for all Monash staff.

For information on the new version, please visit the SPSS website:
What’s changed in SPSS Statistics 17.0

There are two ways to install SPSS 17:

1. Automatically via Novell (for Windows desktop users at Monash) or
2. Via a request to Central ITS (for Macintosh users, all laptop users and all home users or Monash staff not using Novell.)

1. NOVELL
The automatic licence renewal programs are available via the Novell Application Launcher (NAL) for staff using Windows and Novell at Monash.

To install SPSS 17 via Novell, please complete the following:

1. Login to Novell
2. Click Start
3. Click Run
4. Type Y:\nal.exe and then click OK
(If this doesn't work, type Y:\nalwin32.exe and then click OK)
5. Select [All] on the left hand side.
6. Double click on SPSS 17.0
(If you cannot see either of these icons, click on View/Refresh)

2. Monash ITS Software Request

i. Log a request for the SPSS 17 CD and code via the ITS Service Desk:
https://secure.monash.edu/its/servicedesk/

ii.Fill and fax the following form to ITS:
http://www.its.monash.edu.au/staff/software/catalogue/spssathome.pdf

via your nearest ITS Service Desk:
http://www.its.monash.edu.au/contact/servicedesk.html

iii. ITS will mail you the CD and code.
[As this is a new version, there may be a delay in borrowing the CD.]

NOTE: Under the current Monash licence agreement, SPSS CDs and serial codes are not held by Faculty IT staff, but are ONLY distributed by Monash ITS Service Desks.

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SPSS - staff borrowing the CD for laptop and home use

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SPSS 15 site licence ends October 31, 2009

You may be aware that SPSS is about to release SPSS v18.  This means that older versions of SPSS will no longer be supported for general distribution.  

SPSS 15 will no longer be supported (it was released in 2006).     

This is a notice that users will need to migrate to later versions of SPSS software, as v15 will begin to give out expiry warning in September, and will expire on 31 October.

The current version of SPSS is now known as PASW Statistics V17.0.2, and PASW Statistics V18 from September 2009.

At this stage, PASW Statistics V18 is expected to be distributed in early October, 2009.

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Stata 11 - cheap upgrade from Stata 10 before September 21

'Stata is a complete, integrated statistical package that provides everything you need for data analysis, data management, and graphics.

The new version of Stata (11) has been released and adds many new features such as multiple imputation, factor variables, generalized method of moments (GMM), competing-risks regression, state-space modeling, predictive margins, a Variables Manager, and more.'

For more information, visit: http://www.stata.com/stata11/

Currently Faculty staff receive a discount on purchases based on a volume licence (there are currently over 80 licensed users of Stata 10 in the Faculty).

If you are interested in upgrading your current Monash copy of Stata (10), please email software@med.monash.edu.au with your details on how many licences you are interested in upgrading. We will then provide accurate pricing details.

Please note that after September 21, 2009, the cheap upgrade will no longer be available and Stata 10 users will need to pay the higher price (~$150 more) if they want to upgrade their existing University licence.

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Monash video conferencing rooms

There are videoconference facilities at all Australian and international Monash campuses.

Rooms are also available at many of Monash's centres, offices and schools, enabling multiple sites to participate in a conference.

For a list of rooms, please visit:
http://www.its.monash.edu.au/staff/videoconf/locations/
 

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Faculty Novell restructure

TSG's Desktop Services is managing the migration of the Faculty to a new Novell server in collaboration with Enterprise Workstation Services, ITS.

We are using this opportunity to reorganise the current Novell structure to align with the restructured Faculty and School organisational chart, clean up access rights and rearrange the data which is stored on the Novell shares to match with current standards and naming conventions.

The benefits include:

-Reduced storage costs (70% saving)
-Local adminstration by School IT staff including access to remote assistance tools
-Novell context restructure to reflect the current Faculty and School organisational structure

For more information, visit:
http://www.med.monash.edu.au/tsg/itss/novell/index.html

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Upgrade of Sophos for Macintosh

The current Sophos client does not support Macintoshes running Snow Leopard.

On the 16th of September 2009, Monash ITS will release a new Sophos client that will be compatible with Snow Leopard and any other Mac operating systems from 10.4 and onwards.  

The new version of the Mac client is 7.0.5 and it is not supported on Macs that run 10.3 or below. 
Also, in December 2009, Sophos will be dropping support for the current Sophos client (4.9.26). Therefore it is important for all users to install the new client as updates for the old client will stop in December.  

Please note if you are running MAC OS X 10.3 or less you will need to upgrade to at least 10.4 to able to use the Sophos product.

All Macs that are currently reporting to the Sophos Enterprise Console will automatically receive the client update on the 16th of September.  However if for some reason your Mac does not update to the new client on the 16th of September you will need to install the new client before December 2009, it will be available from this website on the 16th of September :
http://www.its.monash.edu/staff/software/antivirus/mac.html

For additional information regarding this change please refer to Monash University Change Record 9914

--
IT Security and Risk, Infrastructure Services
Information Technology Services, Monash University - Clayton

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Microsoft software (e.g Office 2007) on privately owned computers

All staff are reminded that under the current Microsoft-Monash licence agreement (CAUDIT), staff must buy the 'work-at-home' media to have Microsoft products like Office installed on privately owned computers. THis includes computers bought under Monash salary packaging.

Note that Faculty ICT staff cannot install these Microsoft products unless staff have purchased the 'work-at-home' media.

[Staff are also reminded to keep the recovery CDs (or Operating System CDs) in a safe location when buying a private computer. IT support staff may need these when rebuilding a computer (e.g. after a hard drive failure).]

There are three offers:
1. Work at Home under the Microsoft (CAUDIT )Campus Agreement
(Office Enterprise 2007, Office for Mac 2008 and Windows Vista Business Upgrade.)

2. Home Use Program ("HUP") under the Microsoft (CAUDIT )Campus Agreement
(Office Enterprise 2007 and Office for Mac 2008)

3. Microsoft's "It's Not Cheating / It's Not Piracy"
(Office Ultimate 2007, Windows Vista Ultimate Upgrade (32 bit and 64 bit), Visio Professional 2007)

For more information, please visit the 'Work at Home' website or contact your Department's ICT Support team.

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How to install NVivo 8

Monash University has just renewed their annual site licence for QSR NVivo.
http://www.its.monash.edu.au/staff/software/catalogue/nvivo.html

To install:

1. Request the NVivo 8 licence code form your local ICT support team's Jobdesk:
http://www.med.monash.edu.au/tsg/itsupport.html

NOTE: This new code is registered to Monash University and under no circumstances are you permitted to provide details of this licence key to any other person, including (but not limited to) Monash staff and students.


2. A copy of the installation files (NVivo 8, including Service Pack 4) can be downloaded by any staff/student from the QSR website:
http://www.qsrinternational.com/support_downloads.aspx

The system requirements are listed online:
http://www.qsrinternational.com/products_nvivo_system-requirements.aspx

For more information on Nvivo 8, there is a "Getting Started" guide at:
http://www.qsrinternational.com/support_getting-started.aspx

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Disposal of fax machines/multifunction devices

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