Issue #79 March 2009

Contents

GraphPad Prism site licence a success

SInce April last year, over 1000 Faculty members have registered for the Faculty's GraphPad Prism site licence. This response confirms that this initiative has been a success.

Once again, we would like to thank the Dean, Faculty Manager, Deputy Deans and the Faculty Committee for Information Technology in Teaching, Research and Administration who funded this initiative.Thanks also to the School of Biomedical Sciences Information Technology Committee who were integral in getting this initiative approved.

For more information on the Faculty's site licence, please visit:
http://www.med.monash.edu.au/tsg/itss/software/guide/graphpad-prism.html

| Contents |

GraphPad Prism site license renewal - new code

The GraphPad Prism site license for the Faculty has been renewed.

The new serial numbers for the renewed license term, May 1, 2009 through April 30, 2010, have been emailed to all subscribed users of this site licence.

Updating the software:

After April 1, Prism will remind you when you quit the program that the software will expire at the end of April. The easiest way to extend Prism for the new license term is to wait until May 1. The first time you launch Prism after that, Prism will ask you to enter the serial number above.

If you really dislike the reminder message and you would like to update the serial number before May 1, there is a choice on the Prism 5 Help menu where you can "Enter a new serial number."

| Contents |

Register and download Graphpad Prism - new users

To register and download Graphpad Prism (Windows and Macintosh), please visit:

http://www.med.monash.edu.au/tsg/itss/software/guide/graphpad-prism.html

| Contents |

SPSS 17 - installation (Desktops)

SPSS 17 for Windows and Macintosh is now available at Monash.

For information on the new version, please visit the SPSS website:
What’s changed in SPSS Statistics 17.0

There are two ways to install SPSS 17:

1. Automatically via Novell (for Windows desktop users at Monash) or
2. Via a request to Central ITS (for Macintosh users, all laptop users and all home users or Monash staff not using Novell.)

1. NOVELL
The automatic licence renewal programs are available via the Novell Application Launcher (NAL) for staff using Windows and Novell at Monash.

To install SPSS 17 via Novell, please complete the following:

1. Login to Novell
2. Click Start
3. Click Run
4. Type Y:\nal.exe and then click OK
(If this doesn't work, type Y:\nalwin32.exe and then click OK)
5. Select [All] on the left hand side.
6. Double click on SPSS 17.0
(If you cannot see either of these icons, click on View/Refresh)

2. Monash ITS Software Request

i. Log a request for the SPSS 17 CD and code via the ITS Service Desk:
https://secure.monash.edu/its/servicedesk/

ii.Fill and fax the following form to ITS:
http://www.its.monash.edu.au/staff/software/catalogue/spssathome.pdf

via your nearest ITS Service Desk:
http://www.its.monash.edu.au/contact/servicedesk.html

iii. ITS will mail you the CD and code.
[As this is a new version, there may be a delay in borrowing the CD.]

NOTE: Under the current Monash licence agreement, SPSS CDs and serial codes are not held by Faculty IT staff, but are ONLY distributed by Monash ITS Service Desks.

"It is Monash Central ITS's aim to make software readily available to all eligible Monash users. However in doing so we need to ensure that we remain compliant with our legal obligations and mitigate any risk of non-compliance. "

| Contents |

SPSS - staff borrowing the CD for laptop and home users

| Contents |

Installing TRIM for Electronic Records Management System

For staff who have been given access to TRIM, the software can easily be installed via Novell:

1. Login to Novell
2. Click on the "Start" button
3. Click on "Run"
4. In the "Run" box type "nal" and click on the "OK" button
[NOTE: On some machines "nal" will not work. In that case you will need to type "nalwin32" and click on the "OK" button]
5. Double click the icon called "TRIM"

For staff without access to Novell, please log a request in your Departments IT Jobdesk.

For more information on this project, visit: www.its.monash.edu.au/staff/projects/rms/index.html

| Contents |

Access to staff members' emails, files or data when they leave Monash

If authorised staff need access to a staff members emails, files or data after they leave Monash, they must first get permission from Divisional Director, Human Resources Division. This should be requested through your Department's Resource Manager.

This is based on section 6.3 of the Information Technology Use Policy - Staff & Other Authorised Users

6.3 Prior Approval Required

Prior approval must be obtained from the Divisional Director, Human Resources Division (or nominee), before a user's e-mail, files or data may be accessed by authorised staff. Any information obtained under this approval will be treated as confidential, and only disclosed to relevant 3rd parties. Access to the information will be strictly on a need-to-know basis.

| Contents |

Problems with ESS?

All problems loggging into ESS should be logged with the ESS service desk:

SAP/IAS Service Desk on x51777 (press 2 for SAP) or email sapservice@its.monash.edu.au

http://www.adm.monash.edu.au/ias/ess/support.html

| Contents |

Accessing Monash email via the web

When away from your work computer, or when your email client fails, staff and students can access their Monahs email via the Monash Portal
https://my.monash.edu.au/
or
https://mail.monash.edu.au/

For staff wanting to configure Thunderbird at home, please visit:
http://www.its.monash.edu.au/staff/email/guides/thunderbird_email.html

| Contents |

Managing your email quota

Staff can check their email quota by going to:
https://my.monash.edu.au/email/account/

Staff can increase their email quota by visiting: http://its.monash.edu.au/staff/email/quota/purchasing.html.

This request must be authorised online by providing the cost centre and fund and approved by your Resource Manager.

NOTE: IT Support staff cannot increase your email quota.
This can only be done via Monash ITS by using the online form above.

Q. Is there a limit on the maximum amount of quota I can purchase?
A. Additional disk space is available at a cost of $15 per 100 MB up to a limit of 4,000 MB (4 Gb).

| Contents |

Information Technology Use Policy

All staff and postgraduate students are strongly encouraged to read and familiarise themselves with the University's "Information Technology Use Policy - Staff & Other Authorised Users For Use by University Staff and Other Authorised Users of Information Technology Resources"

This policy deals with the provision of information technology resources by Monash University and the associated responsibility of authorised users when accessing these information technology resources. These resources include, but are not limited to, the Monash network, computer systems and software, access to the Internet, electronic mail, telephony and related services.

Other 'Information Technology Policies' can be found at:
http://www.adm.monash.edu.au/execserv/policies/Information-Technology-Policies/index.html

| Contents |